James Uster

A New Year – A New Approach

Well another year underway. This year I’m going to define my goals both business and personal and set about achieving them. I’m writing a business plan to keep with me in the office and review monthly.

This year I’ll be adopting a new approach. I’m taking advantage of an online system to help follow up on leads and to keep in touch with clients.New-Year-New-Approach

Last year I saw myself making lots of phone calls to keep in touch and thought this year I would mix phone, text and email to help keep me in touch with my clients (both existing and new)

I’m looking forward to a great year and wish that all the young agents have a fantastic and rewarding 2010 as well. Lets make the most of it.


5 Responses to “A New Year – A New Approach”

  • Roslynne says:

    It sounds like a great starting point for success in 2010 James. Thanks for sharing & all the best for the New Year.

  • G’day Greg,

    hope 2010 is a big year for you

    one thing that always interests me in business is that we set our goals on financial year and our personal goals on calander year. Wouldn’t it be better to have both business & personal goals aligned?

    Just a thought

  • Greg  Vincent Greg Vincent says:

    Jason, I think from a financial planning point of view financial year goals are great, but the key to successfully achieving goes is to have something exciting to happen as a result of achieving that goal.

    Timing is very important & building excitement around achieving the goal is the key.

    If going snow skiing through the powder snow of Whistler/Blackcomb or Colorado is the goal that excites you & drives you to achieve your financial goals, then it’s no use setting the goal based on our financial calender year because you can’t go powder skiing on the 30th June. It’s the wrong timing.

    On the other hand if the reward for achieving the goal is a trip to see Ayers Rock then the timing is ideal.

    I’ve discovered some great strategies for goal setting in a powerful & thought provoking book by Timothy Ferris called ‘The Four Hour Work Week’. If you haven’t read it as yet I highly recommend it. :)

    In the book he suggests that most people are asking the wrong questions about what they really want when they are setting goals. Plus, he believes that they simply don’t make the goals exciting enough to really build a desire to want to achieve the goals.

  • Alana Elderfield Alana Elderfield says:

    What is this online leads management system you speak of? would love to check it out..

  • The system was recently brought into the company by our head office (as we are a franchise). A number of other companies I’ve heard run the same or a similar system.
    It’s called RHCompass and it basically allows me to enter details of any properties that I do an appraisal for. I can then enter notes and place reminders on them to follow up. The system then sends me an email with the note and why I told myself to follow up.
    It also allows me to enter any important dates (birthday, purchase date, sold date, etc).
    I’ll show you if you want. It’s a little hard as I’m in Neutral Bay and your in Avalon. my email is james@rhnb.com.au

Leave a Reply